Forms of payment

Paypal

Paypal enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

For more information, visit the Paypal web: www.paypal.com

Visa or Mastercard

We guarantee that every transaction carried out at www.hoopoerunning.com is 100% safe. Each operation, which implies the transmission of personal information or bank details, is carried out within a safe environment. www.hoopoerunning.com uses a secure server, which uses a protocol called SSL (Secure Socked Layer) to ensure the secure transfer of information via encryption.

In this way the credit card details are not registered in a database and are only known and handled by the bank, whereas the order and client details are known and handled only by the trader.

In an effort to provide greater security to credit card owners, we have now updated our web-site to include the latest security measures for on-line commerce developed by Visa and Mastercard. These are known as 3D Secure Code (Verified by VISA) and SPA/UCAF (Mastercard Secure Code). In this way, if you are a holder of a "Secure enabled" card, you will always be able to make a payment with a Visa or Mastercard on our web-site.

If you have not yet received a PIN or password for exclusive use when making on-line payments, we advise you to contact the financial institution who issued your card and request that this service be applied so that you can benefit from secure on-line purchases. This is possible either by contacting your bank or making an on-line request.

Bank Transfer

Upon completing your purchase you may wish to select the bank transfer option. In this case you will receive an Email, which, together with the confirmation of your order, will indicate the account number required. It should be made payable to Hoopoe Running Apparel S.L. in Euros.

Please ensure that you indicate, "order number xxx" in the subject bar as well as your name and surname. The bank transfer should be carried out within a 3-day period, counting from the day the order was placed; otherwise your order will be cancelled.

The order will not be considered complete until the transaction has been verified by our bank. To facilitate the transaction, we recommend that you send a bank transfer receipt either by e-mail to info@hoopoerunning.com

Remember that payments should be made in Euros and the customer will pay any currency exchange commission or bank commission if this method of payment is selected. For bank transfer payments made from countries other than Spain, it is important that any commision / fees applied by the bank of origin are paid by the customer. If this is not the case, Hoopoe Running Apparel S.L. will delay dispatching the order until the entire amount is received.